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Your information — from the details you enter at registration to the transactions you complete through InstaPay, PESONet, or Bank Transfer — is handled with clear rules on what we collect, why we collect it, and how long we keep it. This policy sets out those rules in plain language so you know exactly where you stand.
This policy applies to every interaction you have with ss777id — when you create an account, when you verify your identity, when you move funds through InstaPay, PESONet, or Bank Transfer, and when you browse the lobby on your phone. We collect information in three broad categories: account identity details you supply directly (name, contact, preferred language); transaction records generated each time your wallet moves funds; and technical data your device sends automatically, such as browser type and session identifiers used to keep your account active across sessions. We do not sell your personal data to third parties. Data shared with payment processors — including those that handle InstaPay and PESONet transfers — is limited strictly to what those processors need to complete your transaction. We may share information where required by applicable law or by the regulatory framework covering eligible regions in the Philippines. Availability of our service depends on local law and the region you access from. Where you see a data-sharing step in your account dashboard, it will be labeled and explained before any action is taken. Retention periods for account records are outlined in the Trust and Retention section below.
Transaction references from InstaPay transfers are stored as part of your account wallet history and are accessible in your account dashboard after login.
PESONet transfer records follow the same retention schedule as other account transactions and are available for your review in the transaction log.
Bank Transfer details you submit are passed only to the receiving institution and are not stored beyond the period required by applicable law.
Session tokens generated on your phone or browser are used only to maintain your logged-in state and expire when your session ends or you log out.
Not every part of your experience falls under this single policy document. Understanding the boundary helps you know which terms govern each part of your account relationship with us. Four clear distinctions are listed below — read through them so you know where to look if a question comes up about a specific area.
Covered fully. Every step from entering your credentials to completing account verification is governed by this policy. Data collected during login — including session identifiers — is used only for access authentication and continuity.
Covered for data we hold. The transaction record on your side of the transfer is under this policy. The processing rules of your payment provider — InstaPay, PESONet, or your bank — are governed by that provider's own terms, not ours.
Covered for interaction data. Pages you visit and games you open generate session-level browsing data that we use for platform performance. Game outcomes and prize mechanics are governed by separate game-specific terms displayed before play.
Not covered. If you follow a link away from ss777id — to a payment provider portal, an external verification service, or any third-party site — your data on that external service is governed entirely by that service's privacy terms.
This policy gives you real, actionable options — not just statements. You can review the personal information we hold on your account at any time by logging in and opening the account settings page, where your profile details and linked wallet records are displayed. If any detail is incorrect — a mistyped contact number, an outdated email address — you can update it directly from the same page without needing to contact support. For transaction records, your account dashboard shows a full history of wallet movements, including InstaPay and PESONet entries, so you can cross-reference any transfer at any point. If you have a question about how a specific piece of data is being used, or if you want to request a correction that cannot be made through the settings page, you can reach our privacy contact by email — the address is in the Support section below. We aim to respond to data queries within a reasonable period and will confirm receipt of your request when it arrives.
Log in, then open Account Settings to see the personal data currently held on your profile, including contact details and linked wallet identifiers.
Edit most details directly in the settings page. Fields that cannot be self-edited — such as verified identity documents — require a support request; follow the instructions displayed on that field.
Send a written question to our privacy contact email. State your registered account and describe the data point in question. We will confirm receipt and respond with a clear answer.
For anything not covered by the settings page or the email path — escalate through the live chat channel shown in your account, where a support agent can refer your case to the appropriate team.
Three contact paths are available if you want to ask about your data, request a correction, or raise a concern about how this policy is being applied to your account. Each path is suited to a different type of query — choose the one that fits your situation.
Send a written query to our dedicated privacy contact address. Include your registered account identifier and a clear description of your request. Email is the right path for formal data-access or correction requests.
Open the live chat widget from your logged-in account page for real-time assistance. Live chat is well-suited for quick questions about where a specific record is stored or how to navigate account settings.
The help centre accessible from your account dashboard contains step-by-step articles on data access, wallet history and profile corrections. Check here first — many common privacy questions are answered without needing to contact us directly.
Account security and data handling are not background concerns for us — they are part of how the platform works day to day. Below are the four operational areas that shape how your data is managed from account creation through to eventual removal.
Account data is stored on secured infrastructure. Access to personal data is restricted to authenticated system processes and authorised personnel operating within defined role boundaries. Your account password is stored in hashed form — it is never held in readable plain text on our systems.
We use session cookies to keep you logged in while you navigate the lobby on your phone or browser. Preference cookies remember your display settings across visits. You can manage cookie permissions through your browser settings, though disabling session cookies will affect your ability to stay logged in.
Account records — including your profile data and transaction history — are retained for the period required by the regulatory framework applicable to eligible Philippines regions. When an account is closed, data is held only as long as required by law, then removed from active systems according to our standard deletion schedule.
When this policy changes in a way that affects your rights or how we use your data, we post an updated version here and note the effective date at the top of the document. Continued use of your account after an update takes effect constitutes acknowledgment of the revised terms.
These are the questions we hear most from account holders who want to understand how their data is handled. If your question is not covered here, use the email or live chat path in the Support section above.
We collect the details you enter during registration — name, contact information and the account credentials you choose. We also collect transaction data each time your wallet moves funds, and technical session data your device sends automatically to keep your login active across pages.
Transaction data is passed to the payment processor handling your transfer — such as InstaPay or PESONet — only to the extent needed to complete the transaction. We do not pass your financial details to third parties for marketing or any unrelated purpose.
Log in and open Account Settings. Your profile details are displayed there, and your wallet transaction history — including InstaPay and PESONet entries — is visible in the dashboard. If you need a more detailed record, contact us by email and we will prepare it for you.
Most contact and preference details can be edited directly from Account Settings after you log in. Fields tied to identity verification cannot be changed through self-service — follow the instructions shown next to those fields to submit a correction request.
We retain records for the period required by the regulatory framework applicable to eligible Philippines regions. Once that period ends, data is removed from active systems on the standard deletion schedule. The exact retention period depends on the data type and applicable local law.
An updated version of this policy is posted here with the effective date noted at the top. If the change affects your rights or how we use your data, we will communicate it through your account. Continuing to use your account after the update takes effect means you have acknowledged the revised terms.